We are currently experiencing a high number of calls, and it is taking longer than normal to answer. Thank you for your patience.

- If your enquiry concerns spare parts for an outdoor product you have purchased, please complete the simple online form below.

- If you are looking for a copy of any assembly instructions, you can find these on the appropriate product page on our website.

- Our product pages also contain a “Where to Buy” link, providing details of our retail stockists for each item.

If you need help with a product or can’t find what you’re looking for in this site, please fill in the form below and we will get back to you as soon as we can.

For spare parts orders please contact us at: csuk@keter.com or 0121 506 0008